3CX: A Versatile and Innovative VoIP Solution

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3CX is a robust and flexible VoIP platform that allows businesses to efficiently manage their calls, video conferences, and customer interactions. Hosted in the cloud or on-premises, the 3CX solution is designed to meet the unified communication needs of businesses of all sizes. With its advanced features, 3CX optimizes team collaboration, facilitates integration with other business tools, and enhances the customer experience while offering significant cost savings.

Equipped with an intuitive and accessible interface, 3CX provides a complete set of tools such as telephony, instant messaging, video conferencing, and CRM integration, making professional communications smooth and centralized on a single platform.

Key Features of 3CX

Unified Communication

3CX brings together calls, instant messages, video meetings, and team collaboration on a single, easy-to-use interface.

HD Video Calls

Host online meetings in high definition, without time limits, and with integrated collaboration tools.

CRM Integration

3CX integrates with your existing CRM systems, such as Salesforce, HubSpot, and others, to automate call management and customer interactions.

Auto Attendant and Call Routing

Optimize incoming call flow with advanced routing, queuing, and auto attendant options.

Total Mobility

Access your calls and messages through the 3CX mobile apps for iOS and Android, whether you are in the office or on the move.

Enhanced Security

Communications are protected by advanced security measures such as VoIP call encryption and a secure network infrastructure.

Benefits of 3CX

Cost Reduction

3CX significantly reduces costs related to traditional telephony by eliminating landline fees and using VoIP.

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Flexibility and Scalability

Whether you are an SME or a large enterprise, 3CX adapts to your needs with on-premises or cloud hosting options and a flexible licensing model.

Mobility and Remote Work

Employees can stay connected wherever they are with the 3CX mobile and desktop app, allowing for uninterrupted remote work.

Increased Productivity

With an intuitive interface and integration of features like video conferencing and built-in chat, your teams collaborate more effectively.

Use Cases

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SMEs

Small and medium-sized enterprises benefit from an affordable and scalable communication solution without the need for heavy infrastructure.

Contact Centers

Call centers can optimize the management of incoming and outgoing calls with intelligent routing features and CRM integration.

Large Enterprises

3CX allows large enterprises to manage complex telephony systems, seamlessly integrating CRM tools and advanced collaboration solutions.

CRM Integration

Collaboration with local installation partners

3CX offers native integrations with CRMs such as Salesforce, Zoho, Freshdesk, and others, allowing customer interactions to be automated and all communications to be centralized on a single platform. This significantly improves customer data management and the productivity of sales and support teams.

Support and Training

MLS Communications offers a complete range of support services for the implementation of 3CX, with dedicated training and personalized technical support. Our certified experts will guide you through the integration process to ensure rapid mastery of the solution's features by your teams.

Ready to switch to a modern and scalable VoIP solution with 3CX ?

Contact us today to schedule a demonstration or discuss your specific needs. We will be delighted to assist you in transforming your business communications with 3CX.

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