Add-ons
MLS Communications offers a range of add-ons to enhance your telephony and unified communications solutions.
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Add-ons
Audiocodes : Smart Tap
AudioCodes SmartTAP 360 XT Live is a highly secure, intelligent enterprise compliance recording solution that enables businesses to capture and index all interactions with customers or organizations across external and internal communication channels.
Companies using Microsoft Teams can seamlessly deploy SmartTAP 360° Live to record all voice, video, and IM interactions for subsequent AI analysis and to meet regulatory compliance requirements.
360° recording of company interactions, including voice, video, and instant messages.
Supports internal, external, and mobile interactions for both remote and on-site users.
Quality-compliant recording with regulatory-specific functions.
Compatible with Microsoft Teams.
Add-ons
Faxbis
Fax made as simple as email
FAXBIS is easy to use and quickly adopted, seamlessly integrating into daily workflows.
Keeping your numbers
We handle number portability, a process we've mastered.
Service Cloud = Rien à installer
Powerful hosted solution and fax archiving in the Cloud, all at an affordable price.
MFP mail function for paper fax
Faxing a paper document? Our MFP mail function, powered by FAXBIS, allows you to send faxes directly from your multifunction printer using email.
Coupling with your software applications
Interface FAXBIS with a business application using API or Webservice to automate sending and receiving.
Fax on the go with your mobile
Send and receive faxes through email. Wherever you have email, you have fax. Boost your productivity and responsiveness!
The planet thanks you for reducing paper
No need to print a document to fax or keep physical copies of incoming faxes. Adopting FAXBIS is a step towards a greener planet.
Solution to SMS challenges
FAXBIS = SMSBIS, a direct-to-operator SMS sending and receiving solution with numerous integration possibilities.
+ dematerialization, + productivity
DEMAT'MANAGER, a FAXBIS add-on, centralizes incoming faxes and emails to optimize processing and archiving. Learn more.
Add-ons
Luware Nimbus
With Luware Nimbus, we integrate and manage your contact center and all your favorite apps and tools within the familiar Microsoft Teams environment. By leveraging the Luware Nimbus Power Automate connector, we can integrate third-party applications and automate processes between applications to create end-to-end workflows that boost efficiency.
Add-ons
Transform Microsoft Teams into a full-fledged contact center with Anywhere365®
Integrate your cloud contact center seamlessly into Teams and unify communication, collaboration, and customer service.
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Use Teams' phone system for all calls.
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Fully integrated into the Azure ecosystem.
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Compatible with Direct Routing, Calling Plan, and Operator Connect.
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Connected to all CRM systems on the market.
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AI layer to bring automation into your inbound/outbound call flows.
Countries
Trained engineers
Industries
Global clients
Add-ons
Multifunctional solution for every business
Easy to start, easy to grow
Begin with basic features and add more complex functionalities as your center expands.
Advanced Routing
Ideal for directing calls to specialized teams with detailed call reports.
Enterprise Routing
Build end-to-end processes with intelligent routing and full automation.
Specialized contact center
Efficiently route calls to the best-suited agent, backed by advanced tools and reporting.
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Discover how MLS Communications can revolutionize your IT management. Contact us today to discuss your needs and learn how we can help you efficiently deploy and maintain your technology solutions. MLS Communications, your trusted technology partner.