AudioCodes SmartTAP : The FINMA, MiFID Compliant Communication Recording Solution

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AudioCodes SmartTAP is an advanced communication recording solution that enables businesses to capture, store, and manage recordings of voice calls, video conferences, and unified communications while ensuring compliance with legal regulations. Hosted in the cloud or on-premises, SmartTAP is specifically designed to meet the needs of companies in regulated sectors such as financial services or contact centers.

With SmartTAP, you benefit from a flexible and secure solution for recording and archiving communications, with seamless integration with Microsoft Teams and other unified communication platforms.

Complete Recording

Capture and record voice calls, video conferences, and unified communications from Microsoft Teams, SIP phones, and other platforms.

Regulatory Compliance

SmartTAP ensures that recordings meet legal compliance requirements such as FINMA, MiFID II, Dodd-Frank, and other industry regulations.

Secure Archiving

Recordings are encrypted and securely stored, with customizable retention and archiving options to meet internal company policies.

Easy Search and Playback

With an intuitive user interface, recordings can be easily retrieved, sorted, and replayed for in-depth review.

Scalability

Whether you need to record a few calls or thousands per day, SmartTAP adapts to your needs with cloud or on-premises options.

Integration with Microsoft Teams

Enjoy seamless integration with Microsoft Teams to capture and manage recordings of your meetings and communications.

Benefits of SmartTAP

Ensured Compliance

SmartTAP helps companies comply with regulatory requirements for communication recording, ensuring that all calls are archived.

Data Security

Recordings are encrypted and protected by advanced security measures, ensuring the confidentiality of sensitive data.

Ease of Management

With an intuitive interface, SmartTAP makes it easy to search, replay, and analyze recordings to meet compliance or audit requests.

Deployment Flexibility

Available in cloud or on-premises versions, SmartTAP can be deployed according to your company's needs, offering total flexibility.

Complete Integration

In addition to Microsoft Teams, SmartTAP integrates with a wide range of telephony and collaboration platforms for centralized recording management.

Use Cases

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Financial Services

Financial institutions can use SmartTAP to meet regulatory obligations for communication recording, ensuring compliance with FINMA, MiFID II, and Dodd-Frank.

Contact Centers

Call centers can record customer interactions, ensuring service quality while complying with regulations.

Public and Legal Sectors

SmartTAP is ideal for sectors that require the recording of hearings or legal meetings, offering secure and compliant archiving.

Integration with Other Platforms

In addition to integration with Microsoft Teams, AudioCodes SmartTAP integrates with SIP telephony solutions and unified communication platforms, enabling complete recording of interactions and centralized management.

Support and Training

MLS Communication supports you in implementing SmartTAP with personalized technical support and training tailored to your needs. Our certified experts ensure rapid adoption and compliance, while maximizing the use of the solution's features.

Contact us to learn more ?

Ready to ensure the compliance and security of your communications with AudioCodes SmartTAP? Contact us today to schedule a demonstration or discuss your specific needs. We will be delighted to help you integrate this advanced recording solution.

+41 21 353 33 33

Why choose MLS ?